Help Center
Find answers to common questions about LegiCheck and how to get the most out of our legal document compliance platform.
Frequently Asked Questions
General & Functionality
What does LegiCheck do?
LegiCheck scans PDF documents for outdated or non-compliant legal clauses and compares them against the most current South African legislation.
It also provides AI-powered rewrite suggestions tailored to your compliance needs. Legi Check will rewrite the document and then you have the option to download it in PDF or Word format.
What types of documents can I upload?
You can upload any business or legal document in PDF format, including:
- Employment contracts
- NDAs and service agreements
- HR and onboarding documents
- Privacy policies
- Internal legal policies
- Supplier or customer agreements
- And much more, LegiCheck covers all business documents and agreements regulated by South African law.
How often is the legislation updated in the app?
We update our legislative database weekly using official government gazettes, regulatory updates, and case law summaries. You’ll also receive notifications of major legislative changes via our platform and newsletters.
Which countries does LegiCheck support?
LegiCheck is currently optimized for South Africa only, covering:
- POPIA
- B-BBEE
- Labour Relations Act (LRA)
- Basic Conditions of Employment Act (BCEA)
- Employment Equity Act (EEA)
- Consumer Protection Act (CPA)
- Occupational Health and Safety Act (OHS)
- And other applicable South African statutes
What languages can documents be uploaded in?
Legi Check can review and provide clause recommendations in any language used in the original uploaded document. However, we do not translate documents from one language to another.
Pricing & Plans
Is there a free version of LegiCheck?
No. LegiCheck operates on a paid model (once-off checks or subscriptions) to ensure legal accuracy, data protection, and sustainable updates.
How much does LegiCheck cost in South Africa?
- Once-off: R260 Upload of up to 10 pages
- Lite: R999 / month – 10 uploads/month (5-page limit), 2 users included
- Pro: R1,999 / month – 50 uploads/month (20-page limit), 2 users included
- Team: R2,999 / month – 100 uploads/month (30-page limit), 5 users included
- Business: R3,999 / month – 300 uploads/month (50-page limit), 10 users included
- Enterprise: Custom pricing – tailored features and unlimited users
Are upload limits per user or shared?
Upload limits are shared across all users within a plan. For example, the Team plan includes 100 uploads per month, which can be used collectively by all 5 users.
Can I cancel at any time?
Yes. Subscriptions can be cancelled any time before your next billing cycle. Your access will remain until the end of your paid period.
Security & Compliance
Is LegiCheck secure?
Yes. We use end-to-end encryption (AES-256), secure cloud hosting within South Africa, and comply with POPIA for all data storage and processing.
Will LegiCheck store or use my documents?
Yes. We securely store your uploaded documents in encrypted form to allow you to return, review, and re-download them at any time.
- Your documents are never used to train our AI models.
- You remain the sole owner of your content.
- Access is restricted to authorized users in your account only.
How do you ensure compliance accuracy?
We work with an advisory panel and use a combination of:
- Verified South African government and regulatory databases
- Policy update feeds from official gazettes
- Machine learning tuned for South African legislative phrasing
- Manual QA reviews by compliance experts
Support
What kind of support do you offer?
- Email support with 24-hour SLA
- Dedicated account managers for enterprise users
- Access to onboarding webinars
Can you help with compliance audits?
Yes. While LegiCheck is not a law firm, we provide tools and audit-ready outputs to assist in internal and external compliance checks. For legal interpretation or representation, we recommend consulting a qualified South African attorney.
Policy Generator (Lex)
What is Lex?
Lex is LegiCheck's AI policy assistant. It generates complete, South African law-compliant workplace policies through a simple chat conversation. Tell Lex what policy you need, answer a few clarifying questions, and receive a professionally drafted document citing the relevant legislation. The whole process takes minutes.
How do I use Lex?
- Navigate to Policy Generator in the left navigation menu
- Describe the policy you need (e.g. "I need a smoking policy for our office")
- Answer Lex's clarifying questions (typically 1–2 questions)
- Lex drafts a full policy and runs it through the compliance engine
- Download as PDF or save to My Docs
How many policies can I generate?
Each plan includes a set number of Lex policy credits per billing period:
- Pro: 5 policies/month
- Team: 15 policies/month
- Business: 30 policies/month
- Enterprise: Unlimited
Once-Off and Lite plans do not include Lex. Upgrade at any time to access it.
What types of policies can Lex generate?
Lex can draft any policy with a meaningful link to South African legislation, including:
- Smoking and substance-free workplace policies
- Remote and hybrid work frameworks
- POPIA privacy and data processing policies
- Disciplinary codes and grievance procedures
- Leave policies (annual, sick, family responsibility)
- Health and safety documents
- Terms and conditions, consumer policies
Are Lex-generated policies compliance-checked?
Yes. Every policy Lex generates is automatically run through the same compliance engine used for uploaded documents. The revised version is what you receive, already checked against current SA legislation.
Does Lex replace legal advice?
No. Lex generates legally grounded policy documents based on current South African legislation, but every document includes a disclaimer recommending review by a qualified HR or legal professional. Lex is a drafting tool, not a law firm.
Onboarding & Integrations
Do you integrate with other tools?
Yes. Coming soon:
- SharePoint
- Slack
- BambooHR
- DocuSign
- Google Drive
How do I get started?
- Create your account
- Choose a once-off compliance check or a subscription plan
- Upload your PDF documents
- Review flagged issues and AI suggestions
- Download your revised documents in PDF or Word
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help.